Intelligence · AI solutions
AI that knows your business and stays within its limits.
We build assistants, chatbots and automations that answer from your own documents and data, take routine work off your team and hand over to a person when they should.
The problem
Sound familiar?
- Your team answers the same questions every day, by phone, email or WhatsApp.
- Knowledge sits in PDFs, spreadsheets and people's heads, so finding the right answer takes too long.
- Routine steps like reading forms, sorting requests or drafting replies eat hours that should go to real work.
- You have tried a generic chatbot and it made things up or couldn't reach your data.
Who it's for
- Businesses with a steady flow of customer or patient questions
- Teams with large amounts of internal documents or policies
- Companies that want to automate repetitive back-office steps
- Product teams adding AI features to their own software
What we build
AI solutions at NTEKX
Knowledge chatbots (RAG)
Assistants that search your documents and data first, answer from what they find and show where the answer came from.
Customer and patient assistants
Chat and voice assistants for websites and messaging that handle common requests and pass the rest to your team.
Workflow automation
AI steps inside your existing processes: reading documents, extracting details, classifying requests and drafting responses for review.
AI features in your product
Search, summaries, recommendations and assistants built into software you already run or are building.
Under the hood
Technology and outcomes
Areas involved
- Retrieval-augmented generation
- Language model integration
- Document processing
- Vector and keyword search
- Evaluation and guardrails
- Human review steps
What you can expect
- Faster answers for customers and staff, from information you control
- Less time spent on repetitive questions and data entry
- Answers that can be checked against their source
- A clear record of what the system did and when a person stepped in
Questions
Frequently asked
Will the AI make things up?
Any language model can be wrong. We reduce this by making the system answer from your own sources, show those sources, decline when it doesn't know, and route sensitive cases to a person. We test it against real questions before launch.
Where does our data go?
We agree this with you before we build. Depending on your needs we can use established AI providers under business terms, keep processing in a specific region, or use models you host yourself.
Do we need a lot of data to start?
No. Most assistants start with the documents and FAQs you already have. We help you find the gaps once real questions start coming in.
Can it work in Hindi and other Indian languages?
Current language models handle many Indian languages. We test quality in the languages your customers actually use before committing to them.
Talk to us about ai solutions.
Tell us what is slowing you down. We will tell you honestly whether software is the answer.